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0800TELEFLORA
0800 835 335
Free call for service during business hours.
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Give us a piece of your mind
Teleflora was the first florist service in NZ; launching in 1926. But we still have plenty to learn! We would love to get your feedback and suggestions on our service. Email
service@teleflora.co.nz with your thoughts and suggestions.
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Website Overhaul
Teleflora has overhauled this website to give it a fresher and more contemporary feel. We have added some new features like music and a sample of our great floral
arrangements to whet your appetite. We hope you enjoy watching a sample of the great floristry Teleflora
members can supply for all your gifting occasions.
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Need more help?
Teleflora has a network of quality controlled florists covering New Zealand. To find one nearby who will be pleased to help you with gifting flowers, functions and weddings,
click to visit our directory.
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- How soon will
my order be processed?
- Service and
quality guarantees?
- Security
and Privacy?
- What affects
the price I pay?
- Do I get flowers
exactly like the ones I see here?
- Non-delivery
days
- How do exchange rates work online?
- Why use Teleflora?
Orders are processed during normal
office hours, which are 8 a.m. - 6 p.m.
Monday to Friday and 8 a.m. - 2 p.m.
on Saturday. Any orders placed outside
of these hours will be processed the
following business day. Same day delivery
in New Zealand is usually possible
where the order is received before 2pm
on a weekday or 10am on Saturday.
Orders placed outside of these hours,
or orders going to a rural delivery
address may not be able to be delivered
on the same day. Where this is the case,
Teleflora will send your order with the
next available delivery.
Teleflora's guarantee
means that your gift of flowers will
be fresh, designed attractively and
will be delivered on time. If you're
not reasonably satisfied, Teleflora
will either replace your gift or give
you a complete cost refund.
The prices you see in this site are
the recommended range for each item (generally,
the floral arrangements illustrated
represent the middle price). All prices are total vlaue (inclusive of flowers, handling, delivery and tax) so you pay no more at checkout.
If you have any questions, please ask us.
Teleflora has gone to tremendous
trouble to try and ensure that flower
types and presentation are maintained
as closely as possible to the examples
you see. However, flowers and containers
may vary from florist to florist and season
to season. If necessary, we'll choose
the right alternative while fully maintaining
the value of your order.
Deliveries requested within New Zealand
on national public holidays cannot always
be guaranteed. Sunday deliveries are
not possible, except sometimes for Special events,
such as Mother's Day.
As a guide, here is a list of national
public holidays observed in New Zealand:
1 January - New Year's Day
2 January - Day after New Year's Day
6 February - Waitangi Day
25 March - Good Friday
28 March - Easter Monday
25 April - ANZAC Day
6th June - Queen's Birthday
26th October - Labour Day
25 December - Christmas Day
26 December - Boxing Day
Easter Friday and Easter Monday are
also national holidays.
When you buy from Teleflora in New Zealand,
you pay in New Zealand dollars and your
credit card or PayPal statement will
show charges in New Zealand dollars
and then a conversion to your local
currency if you are not from NZ.
Teleflora has a New Zealand
network of around 130 approved member florists.
Internationally, Teleflora is connected
to over 50,000 affiliated florists based
in 84 countries. Because we're such a visible
brand, we're motivated to ensure that our
reputation for high standards is maintained.
So you know that there are systems in place
to ensure that your gift gets the attention
it deserves.
Secondly, we have a history of maintaining standards within our
organisation through workshops, an annual
conference, educational weekends and visiting
International exhibitors. In short, we're
serious about making Teleflora the best service it can be.
Teleflora was the first floral relay service in New Zealand; founded in 1926. Generations of
Teleflora florists have worked to make your gifting experience as
pleasurable as possible.
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