Contact us by Email or Telephone

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax

Email:

For all information on products, service inquiries and customer assistance:
service@teleflora.co.nz

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Teleflora customers may also use our toll free telephone support centre to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

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Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center FreeCall 0800 90 90 90

Monday to Friday   9:00am to 7:00pm (NZ time)

Saturdays 9:00am to noon (NZ time)

Sundays and public holidays; closed  A customer representative will contact you within 24 hours of the first business day.

FAX:

FreeCall 0800 435 674